- COLLECTION OF PERSONAL INFORMATION
2.1 Depending on the circumstances in which we collect your information (as set out in paragraph 2.2 below) the types of personal information we collect and store may include your name, job title, place of work or study, date of birth, e-mail address, postal address, telephone number, and/or credit/debit card details.
2.2 AvermaSoft or third parties acting on AvermaSoft’s behalf) may collect personal information about you in the following ways:
(a) When you complete and submit an application to AvermaSoft to register on its website(s) or receive email alerts or other communications from AvermaSoft;
(b) Via postings to forums and blogs and any other posting that you make to an AvermaSoft website (in such circumstances the information posted by you may, of course, also be available to users of the forum/blog/website throughout the world);
(c) During any transaction with us; and
(d) When you enquire about our activities, email, telephone or write to us or otherwise provide us with personal information.
- STORAGE AND RETENTION OF YOUR INFORMATION
3.1 AvermaSoft will keep your information securely. The technology that AvermaSoft uses and the security policies which AvermaSoft has implemented are intended to safeguard your information from unauthorized access and improper use.
- USE OF YOUR INFORMATION
4.1 AvermaSoft may use your personal information to provide services to you, for example when you ask for Demo. AvermaSoft may also use your personal information to further its legitimate interests, i.e. to help AvermaSoft improve its services or for our direct marketing purposes. In more detail, we may include using your personal information for the following purposes:
(a) administering your website account(s) and otherwise in connection with any service for which you have provided your information, including any request, email alerts, transactions with us and promotions that you take part in;
(b) responding to any enquiry you make;
(c) sending you newsletters and/or alerts and information regarding AvermaSoft’s services;
(d) Sending you important information, including but not limited to, new services, company’s latest news and invitations to special events;
(e) for generating aggregated statistics about users, traffic patterns etc. of the website and other services and developing AvermaSoft’s marketing plans.
4.2 AvermaSoft may also disclose your information (subject in each case to the requirements of the Privacy Laws) as follows:
(a) if you have given your consent for AvermaSoft to do so, to other selected organizations to enable them to contact you or send you information by post, telephone and/or email;
(b) to third parties who are engaged by AvermaSoft to exercise its rights under Clause 4.1;
(c) to third parties selected by AvermaSoft as part of aggregated statistics about users, traffic patterns etc. of the AvermaSoft website(s);
(d) to such individuals and/or bodies as necessary to; ensure AvermaSoft’s compliance with any applicable law, regulation, legal proceeding or governmental request;
(e) to third party providers as necessary to properly deal with your request;
(f) (where you post material that does or may constitute a criminal offence, breach the rights of a third party, give rise to a civil action or breach the terms & conditions of the applicable website and as otherwise necessary to protect the rights, property or safety of AvermaSoft and its customers), to any relevant authority or third party requiring AvermaSoft to disclose the identity of or locate anyone posting such material on an AvermaSoft website; or
(g) to third parties selected by AvermaSoft who will be present at AvermaSoft events (e.g. selected Events) so that they can better plan the activities they offer to visitors to those events.
4.3 If AvermaSoft (or a relevant part of AvermaSoft) is acquired by or merges with another company, your personal information may be passed to the purchasing/merging company amongst the transferred business assets. This will enable your relationship to continue with the relevant AvermaSoft business despite the change of ownership. Your personal information may also be passed (on a confidential basis) to companies with whom AvermaSoft is negotiating such a sale/merger as part of the verification exercise carried out on AvermaSoft by the third party.
when you visit a AvermaSoft website(s), AvermaSoft uses “cookie” technology try to make that experience simple, personalized and meaningful. Cookies are small data files which are issued to your computer or any similar device you use to access the internet (e.g. smart phone, tablet or other mobile device) when you visit a website. Cookies store and sometimes track information about your use of the website. A number of cookies AvermaSoft use last only for the duration of your web session and expire when you close your browser. Other cookies are used to remember you when you return to the website and will last for longer.
(a) create a specific log-in session for a visitor to a AvermaSoft website in order that page requests by that visitor are delivered in an effective, secure and consistent manner;
(b) recognize when a visitor to a AvermaSoft website has visited before; this means we can identify the number of unique visitors we receive to the website and allows us to make sure we have enough capacity for the number of users that we get;
(c) customize elements of the promotional layout and/or content of the pages of the website;
(d) store your product selections to the shopping basket; and
(e) collect statistical information about how our visitors use the website(s) so that we can improve the website(s) and learn which parts are most popular to visitors;
(f) gather information through our advertising partners, about the pages on the AvermaSoft website(s) that you visit, and also other information about other websites that you visit, so as to place you in an “interest segment”. This information is then used to serve interest-based advertisements which it is believed will be targeted to your interests. Without these cookies, advertisements you encounter will be less relevant to you and to your interests.
Some of the cookies used by AvermaSoft websites are set by us, and some are set by third parties who are delivering services on our behalf. Most web browsers automatically accept cookies but, if you prefer, you can change your browser to prevent that or to notify you each time a cookie is set. You can also learn more about cookies by visiting www.allaboutcookies.org which includes additional useful information on cookies and how to block cookies using different types of browser. Please note however, that by blocking or deleting cookies used on a AvermaSoft website(s) you may not be able to take full advantage of the website(s) if you do so.
- THIRD PARTY WEBSITES
7.1 To access certain parts of the AvermaSoft websites, AvermaSoft may require you to register and provide certain information about yourself.
(a) provide true, accurate, current and complete information about yourself as prompted by the relevant registration form (such information being the “Registration Data”); and
(b) maintain and promptly update the Registration Data to keep it fully up to date.
- TELEPHONE CALLS
please note your calls to AvermaSoft may be recorded for training and quality control purposes.
- QUESTIONS OR COMPLAINTS